Shipping Policy

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Orders are generally delivered within 3-8 business days after receiving your tracking number.

Please note, potential delays may occur due to a high volume of orders or shipping carrier problems that are outside of your control. Thank you for your patience.

DOMESTIC SHIPPING RATES

We offer FREE shipping for all United States orders over $50!

We ship via USPS First Class mail and shipping rates are calculated at checkout.

INTERNATIONAL SHIPPING

At this time we do not ship internationally.

ORDER STATUS

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.ย 

If you havenโ€™t received your order within 8 days of receiving your shipping confirmation email, please contact us at support@uguddog.com with your name and order number, and we will look into it for you.